COMMERCIAL
The Commercial Control Loop
Most entitlement isn't lost on the merits — it's lost in the gaps: the instruction nobody wrote up, the notice served a day late, the approved variation that never made a claim. Alloovium runs one loop across those gaps, from the moment something happens to the day the money is certified and paid.
Overview
A commercially significant event — a latent condition, a directed change, a delay — starts a race the moment it happens. The contract's notice clock is already running; the evidence is already going stale; and every day the event stays undocumented, it drifts closer to becoming free work. The features described across these docs are links in one chain built for that race:
Capture
The event is caught where it first appears — a meeting, a knock-off call, an email, a document received through Exchange — in the words it arrived in.
Clock
The contract clause it engages and the notice period it starts are identified while there is still time to act, and surface on Today with the deadline visible.
Paperwork
The notice or variation is drafted from the record, in your own templates, every factual line cited — and waits at a gate for a human.
Proof
The send leaves a receipt, the variation enters the register, and the record carries the event through claim, certification and payment — every transition stamped.
Nothing in the loop is automatic past the gate: Alloovium prepares, you approve. What the loop guarantees is that nothing expires quietly — if a clock is running, you can see it, and if paperwork is owed, it is already drafted.
Video · ~4 min
No missed notice, no undocumented change, no free work
One event walked through the whole loop — a latent condition surfaces on the evening site call, the notice clock lands on Today with the clause behind it, the cited notice is drafted and approved, the variation enters the register, and the reconciliation confirms it was never left as free work.
Catch the event where it first appears
Commercial events almost never arrive labelled. They surface as a sentence in a meeting, a remark on the knock-off call, a request buried in an email thread, or a document received through Exchange before anyone has filed it. Each of those surfaces feeds the same record: the meeting review queue tags the instruction that is really a variation, the site call drafts the latent-condition entry while the evidence is hours old, and email and Exchange keep the cross-company facts searchable and citable even when they never reach the formal document system.
The gap this closes
Projects lose entitlement in the days between what the site knew at half past four and what the commercial record found out on Friday. Capture at the source means the loop starts the same day the event does.Know the clock you are on
Once an event is on the record, the question is contractual: what does it engage, and how long do you have? Ask the contract directly — “what must we notify within ten business days?” — and the clauses come back cited. When an event carries a notice obligation, the deadline surfaces on Today as a card with the clause behind it and the days remaining in front of you, while there is still time to do something with them.

Draft the paperwork with receipts
The notice, the variation, the show-cause response — Alloovium drafts them from the record: the facts from the diaries and correspondence, the clause references from this contract, the format from your own library templates. Every factual line carries a citation, so reviewing the draft means checking receipts, not re-deriving facts. And the draft waits at a gate — nothing ships your words without you.
Send it so it cannot be disputed
A notice that cannot be proven served is barely a notice. Exchangekeeps the trail on every send: who received what, which version, when it was opened, who signed — hash-bound to the exact content, so “we never got that” stops being an argument anyone can make.
Keep it on the record until it is paid
Preserved entitlement still leaks at the back of the loop: the approved variation that never made a claim, the claim certified short that nobody chased. The variations register carries each event with its notice receipts attached, every transition writes to the project timeline, and the claim evidence stays assembled as it happens rather than reconstructed under pressure. Ask for the reconciliation — approved versus claimed versus paid — and the gaps come back as a cited list, so the recovery starts the same afternoon.
Let routines keep watch
The loop holds because routines run it when nobody is looking: the daily check for events that start clocks, the subcontractor chased for the substantiation that is due, the month-end report assembled before the cutoff. Whatever a routine produces waits at the same approval gate — machines do the legwork, you keep the signature.
Where to go next
For the loop from a commercial manager's seat — ten workflows with a video each — see Use cases for commercial managers. For the individual links in the chain, start with Variations and Claim Evidence.